Helpdesk contact details
- Standard warranty includes free unlimited helpdesk support for the period of the warranty.
- Any issues which cannot be resolved by the helpdesk will progress to box swap.
- Box swap is a next day replacement service where the Volumatic product is replaced Free of Charge from Volumatic support stock.
- Standard warranty does not cover accidental or wilful damage.
Volumatic products are sold with standard warranty and some have support upgrades available. Our after sales support offers are detailed below:
|CCi After-Sales Support Offer [PDF 41KB]|
|Counter Cache Warranty Support Offer [PDF 14KB]|
|CountEasy After-Sales Support Offer [PDF 34KB]|
|MultiCount After-Sales Support Offer [PDF 36KB]|
|Magner 35 After-Sales Support Offer [PDF 35KB]|
|Magner 75 After-Sales Support Offer [PDF 35KB]|
|TruScan Warranty Support Offer [PDF 16KB]|
|TruSort Warranty Support Offer [PDF 16KB]|
To view the above PDF document resources you will need Adobe Acrobat Reader or other suitable PDF viewer software.