Credit Card Crime: According to the latest information, cash is now a safer payment option for retailers to accept than credit cards. Last year 0.018% of cash transactions were fraudulent as opposed to 0.07% of credit card transactions.
Improving Protection Whilst Reducing Costs: In a challenging economy everyone is looking at their fixed costs and how to reduce them. New intelligent deposit technologies are making major contributions to the reduction of cash handling costs.
Forgeries And How to Deal With Them: According to the Bank of England "The UK has a higher incidence of serious organised criminals involved in counterfeiting on a national basis, compared to some other countries, where counterfeiting is carried out on a more localised basis."
Dealing With The Bad Guys: How does a criminal seek out opportunity in a retail store? What criteria do they use to select targets? How do they identify opportunities for theft? What deters them? How do they feel most likely to be caught?
Readers’ Suggestions: There are of course many other hot topics in the industry, such as; Internal theft – sweethearting; how to stop it and how to deal with it. What does mobile commerce mean for loss? On a global basis, how do different regions approach cash handling and cash shrink?
Provisional Credit – Is It Achievable And How? To maximise returns it is important to have cash credited to the bank account as quickly as possible.
If you have a suggestion for an area of research or just want to participate in a discussion around Stolen Knowledge, add a new comment by clicking the link below.
If you have a suggestion for an area of research or just want to participate in a discussion around Stolen Knowledge, add a new comment by clicking the link below.
I welcome this new discussion avenue into the RISK area of Retail. A serious challenge that 'we may be seeing' is the rapid increase in violence in retail fraud. I say 'may' because I am concerned the media may be influencing reality and in so doing may actually be spawning more violence because 'everybody is doing it' mentality. I don't want to make judgements based on faulty information nor be calous to the seriousness of the condition.
Hi - given the current climate and the need for all of us to demonstrate our worth to our organisations, I would like to see some discussion on how to best 'market' ourselves to our respective boards. No doubt all of us produce regular reports detailing what our impact has been in relation to detecting and detering crime and some will go further and demonstrate other activities that will impact on bottom line profits such as monitoring the impact of promotional activity and customer behaviours. Also, do we measure ourselves based purely on financial impact or look at wider measures including customer experience & colleague engagement?